While living in another culture, we find some things that are the same as in our
own country, but there are some things that are different. In China or USA, we need to
go to the supermarket every week. Every time we go to the supermarket, take what we
need and go to the check-out counter. This is a normal way of purchasing items in
supermarket. But when we just arrived in Houston, we came across a problem that we
couldn’t find where to weigh the vegetables.
In a Chinese supermarket, there is a dedicated weighing counter near the
vegetables and fruit. We can put what we need in a bag and take it to the weighing
counter. The worker will help to weigh and attach the price label on the bag. At the
check-out counter, the worker just needs to scan every price label.
The culture bump happened when we went to the Wal-Mart at the first time, we
selected the vegetables and fruit, but we couldn’t find the weighing counter.
Meanwhile some local persons took the vegetables away directly to the check-out
counter. How do they know the exact price? how do they pay for it? We felt confused,
surprised and a little nervous. We had to ask a local person for help. Finally we
understand that we just need to take all the items to the check-out counter. The worker
will calculate the price and the price will be shown on the final bill.
In our opinion, the weighing counter is necessary for us. It can improve the
efficiency because we can pass the check-out counter quickly. In addition, we can
understand our exact price of the items, and we can decide whether to buy it or not
according our budget.
After that, we go to the Wal-Mart several times. Generally, we find the reason
why there isn’t special weighing counter. There are not so many people in the
supermarket. We seldom see a long queue at the check-out counter. The workers have
enough time to weigh and scan other price label. Secondly, in the corner we find small
scales, so we can estimate the vegetables by ourselves. As we all know, setting up
another position means more employment cost. Obviously, both of the supermarket
and customers will suffer from that.
In different countries, we all hope for the convenient and high efficiency, this is
the universal situation. But the social condition is different, so we need to balance the
convenience and the employment cost. In china, high efficiency will bring more
customer resource. In the states, the weighing counter doesn’t necessarily mean more
efficiency, rather it means the rise in cost.